UAE Jobs Vacancy Portal for New Job Vacancies across United Arab Emirates
AccorHotels Dubai Jobs 2022 – Reception Agent Title Job Vacancy in Dubai, UAE. Your job search for latest vacancies in AccorHotels Dubai ends here!. Se Group Dubai UAE. Get Employment News Alert for Upcoming Jobs in Dubai. We are a trusted Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in AccorHotels site for careers in AccorHotels Dubai!!
We are a UAE jobs portal for job seekers in Dubai, Ajman, Ras Al Khaimah, Fujairah, Abu Dhabi, Sharjah, Umm Al Quwain, India, Arab countries, Middle Asia, etc. We bring latest Employment News for the candidates who are searching for fresh Jobs in Dubai, United Arab Emirate. There are published hundreds of new jobs in Dubai, UAE for private sectors and government sectors. Just stay connected with us to give a new shape to your career in Dubai location.
If you are looking for a job website to search new career vacancies in AccorHotels Dubai then you can apply online with the help of the information offered by uaejobsvacancy.com.
AccorHotels Dubai Jobs 2022 – Reception Agent Title Jobs Vacancy in Dubai, UAE
Employment News for current Jobs Vacancies in AccorHotels Dubai – AccorHotels Dubai has released a new job notification 2022-2023 on their official website for Reception Agent Title job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to AccorHotels Dubai employment notification. The work location for Reception Agent Title Vacancy would be Dubai and an average Salary will be AED 3,000 – 5,000 Per Month.
Fact: The average salary for a Reception Agent Title in Dubai, UAE is AED 3,000 – 5,000 Per Month
Please go through the below mentioned job description for this vacancy in AccorHotels Dubai for Reception Agent Title Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by AccorHotels Dubai. Check out all the details here before applying online to this latest recruitment by AccorHotels Dubai for freshers and experienced candidates from across the United Arab Emirates.
AccorHotels Dubai Jobs HighlightHiring Organization Name :- AccorHotels Dubai Job Position Name :- Reception Agent Title Job Type :- Full Time Jobs in Dubai Salary :- AED 3,000 – 5,000 Per Month |
AccorHotels Dubai: Job Description
Job Tittle: Reception Agent Title
Full Job Description :-
Key Deliverables and Responsibilities:
Planning & Organizing:
• The Reception Agent will be very often the first person that a guest will come to see to look for a service or assistance. The greeting and attitude of the Reception Agent will influence a lot the opinion that the guest will have of the overall hotel.
• Being at the service of the guest, the first task of the Reception Agent is to be available at any time for the guest. Greeting with a smile, a warm & positive attitude are essential. The guest has to feel expected and welcome at any time.
• Adheres to the reporting requirement of the Front Office as outlined by the Rooms Division Manager.
• Knows the hotel’s facilities and services well and takes every opportunity to promote them to all the guests.
• Knows the cities’ main landmarks and attractions.
• Respects and applies the hotel and brand’s pricing policies.
• Implements the Revenue Management policy. Operations:
• Present and visible in the lobby, he or she is easily identifiable by guests as the person to whom they should go. He/she is pro-active in assisting all the guests.
• In the scope of the Front Office, is able to accommodate all the guest’s requests.
• Contributes to guests’ sense of wellbeing, establishing a lasting and trusting relationship.
• Handles guests’ requests for information and provides answers; puts them in contact with the appropriate Heartist if necessary.
• Thanks to his/her special relationship with guests, provides comprehensive personal information on them (customer profile).
• Handles any customer problems as required.
• C/I & C/O: The Reception Agent will ensure that all C/I and C/O are made in line with the standards established. She/he will be especially attentive on the audit, immigration & guest history issues. She/he will then ensure that the operations handled by her/his own are fully completed and correct.
• Executive Bookings & VIP: The Reception Agent will be attentive that each VIP guest or Executive booking is ushered immediately.
• Guest requests follow up: The Reception Agent will be ready to help the guest with any request.
• Handover: At end of shift, the Reception Agent will clear her/his station and do a full and detailed handover with the following shift. She/he will check in details that her/his cashier report is correct, with all the backups attached.
• Selling / Up-selling: The Reception Agent will take every opportunity to sell the hotel facilities and services to the guests.
• Privacy: The Reception Agent will be attentive to respect the privacy/confidentiality of all the hotel guests. • Monitors movements in the hotel lobby with discretion.
• Ensures that the lobby remains clean.
• Follows up the administration of reservations very thoroughly, making check-in operations easier for the front desk team.
• Transforms a request for information into a potential reservation as soon as there is an opportunity.
• Presents the brand and/or Group’s loyalty programme to customers; adapts the sales pitch to each customer.
• Counters any objections with a suitable and structured sales argument; passes on any questions that cannot be answered to his/her superior.
• Handles reservations by applying the various step-by-step processes defined by the brand (‘Reser-Vision’)
• Enters reservation details precisely and correctly using Opera and ResaWEB.
• Ensures that information is passed on to the people concerned.
• Confirms the reservation; takes care over written communication.
• Handles the No Show & Late cancellation report on daily basis and apply charges when applicable.
• Process all the non-refundable deposits and post charges into the PMS.
• Review Booking.com early departure on daily basis and do the proper adjustment on the extranet.
• Rapidly identifies the new customer and modifies the sales pitch accordingly.
• Suggests other Accor hotels to customers if the hotel is full. Administration: Immigration records:
• The Reception Agent will ensure that all the guests who checked in during her/his shift are fully recorded the same day on the accurate immigration reports (CID as per UAE law).
• Replenishes Front Office supplies like stationery used for the operations as often as required and that the circuits of operations are followed strictly.
Reports quickly any problem or question to her/his supervisor. The Reception Agent will read the reception logbook at the beginning of shift, follow up and keep it updated during his/her shift. Your experience and skills include:
• Minimum 2 years experience as a Reception Agent or in a similar role preferably in hospitality sector.
• Skilled in Front Office operations with the ability to work in a multicultural and diverse environment.
• Knowledge of Micros or similar POS systems, Opera or similar PMS systems and Microsoft Software.
• Strong written and verbal communication skill in English; Arabic Language is an advantage.
• Preferably, available locally. Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:
• Ensure proper care of all equipment and furniture entrusted for Heartists use.
• Be well-familiar with the hotel’s policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel’s emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.
• Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
• Respects and ensures respect of the hotel’s commitments to the ‘Environment Charter’ of Planet 21 program (saving energy, recycling, sorting waste etc).
• Understands and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
• Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
• Does not disclose any financial information or any other information of the Accor Hotels
|
Note :- Beware of fraud agents! Do not Pay Money to get a Job
www.uaejobsvacancy.com will Not be Responsible for any Payment Made to a Third-party |