AirAsia Dubai Jobs 2022 – Apply Online Station Manager Vacancy in Dubai, UAE

Responsibilities:-

• Ensure optimum payload, safe, efficient and on-time departure of flight
• Ensure handling process of passengers, baggage and cargo in accordance to company’s procedures
• Coordinate and monitor the Ground Handler’s performance to meet our service standard.
• Ensure full compliance of the Company’s Accounting procedures at the station.
• Maintain close rapport with the governmental and regulatory authorities in the station.
• Supervise and monitor the Ground Handler on handling of our flights.
• Provide managerial and administrative support to personnel within the station (e.g. ensure all manuals are accessible with the latest issuance and revision no).
• Handle and be accountable for any monetary transactions at the station.
• Interface with all agencies pertaining to the performance and profitability of the station and the company.
• Recommend and implement improvements to achieve optimal station performance and reduce cost.
• Submit Daily Station Report and compulsory monthly report to Head Quarters on time.
• Make decision on operations and cost related matters within the scope of authority
• Strive for zero defect in Ground Handling on passengers, baggage, cargo and in-flight services.
• Coordinate with Ground Handlers and Airport CIQ authorities to ensure on-time performance.
• Represent the company to attend meetings related to airport development and operations.
• Attend official functions on behalf of the company under the authorization of Head Quarter.
• Maintain close liaison with various government agencies (CIQ, Police ,CAA and Security)
• To undertake any other tasks directed by the Head Office in respect of operations and administration.
• To verify invoices pertaining to Station operations and administration before submitting to Finance for billing.
• Handle guests’ complaints by coordinating with the Ground Handler to take prompt remedial actions.
• Exercise cost control on all station expenditures to ensure within the budget.
• Ensure the station is managed and administered in compliance to the regulatory requirement in terms of safety, security, crisis and emergency.
• Prepare and compile reports, statistics, and budget in respect to the station as required by the Head Office. Accountable for the revision and updating of the manuals in the station.
• Ensure the revision and updating of the manuals in the station and ensure all audit aspects are in accordance to the requirement.
• Has authority to make decisions up to Low Risk Event to the safety and/or security of the aircraft operations related to respective stations and shall consult HOD for any medium risk events.
• Ensure ground handling operations are conducted in accordance with applicable regulations and AAX Standard.

Experience and Qualifications Required:-

• A combination of university diploma / degree or above, in any discipline, and/or extensive experience in airport operations environment
• At least three years’ team leader experience in airline Guest Services and operations, preferably as Duty Executive
• Excellent interpersonal communication and influencing skills
• Experienced in cultivating relationships with airport authorities and regulatory bodies
• Experienced in managing a diverse workforce across different shifts / rosters.
• Proficient in:
  Government regulations (customs, immigration and related matters)
  Company policy and Standard Operation Procedures
  Dangerous goods acceptance and handling
  Aircraft loading
  Flight security procedures
  Safety incident / hazard reporting and other key ground operations matters.
• Location: Dubai International Airport