Collins Aerospace Dubai Jobs 2022 – Apply Online Customer Support Specialist Vacancy in Dubai, UAE

Collins Aerospace Dubai Jobs 2022 – Customer Support Specialist Job Vacancy in Dubai, UAE. Your job search for latest vacancies in Collins Aerospace Dubai ends here!. Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in Collins Aerospace Dubai UAE. Get Employment News Alert for Upcoming Jobs in Dubai. We are a trusted website for careers in Collins Aerospace Dubai!!

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Collins Aerospace Dubai Jobs 2022 – Customer Support Specialist Jobs Vacancy in Dubai, UAE

Employment News for current Jobs Vacancies in Collins Aerospace Dubai – Collins Aerospace Dubai has released a new job notification 2022-2023 on their official website for Customer Support Specialist job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to Collins Aerospace Dubai employment notification. The work location for Customer Support Specialist Vacancy would be Dubai and an average Salary will be AED 5000.00 per month.


Fact: The average salary for a Customer Support Specialist in Dubai, UAE is AED 5000.00 per month


Please go through the below mentioned job description for this vacancy in Collins Aerospace Dubai for Customer Support Specialist  Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by Collins Aerospace Dubai. Check out all the details here before applying online to this latest recruitment by Collins Aerospace Dubai for freshers and experienced candidates from across the United Arab Emirates.


Collins Aerospace Dubai Jobs Highlight

Hiring Organization Name :- Collins Aerospace Dubai

Job Position Name :- Customer Support Specialist

Job Location :- Abu DhabiUAE

Job Type :- Full Time Jobs in Dubai

Salary :- AED 5000.00 Per month


Collins Aerospace Dubai: Job Description

Job Tittle:  Customer Support Specialist


Full Job Description :- 

The Abu Dhabi Customer Support Specialist reports to the IATA II Order Management Lead. We are seeking a highly motivated, customer service individual, able to multitask and focus on results. This individual will work tactics and strategy with primary responsibility on the control of customer components in the vendor network. The selected candidate will perform Customer Service and Contract Administration in support of aftermarket programs and in compliance with policies and procedures. Liaison with other departments to ensure customer satisfaction, including Supply Chain, Asset Management, Finance, Order Closure, Program Management and SAP team.Primary


Must possess proven customer service experience and ability to action various operational tasks needed to support revenue growth, productivity, and exceptional levels of customer satisfaction.
Serve as customer’s primary point of contact.
Ensure prompt, courteous, and accurate responses are provided to external and internal customers.
Track and measure performance results for airline operators.
Drive key operational metrics including 98% customer service level.
Generate quotes and manage account financials in accordance with contractual obligations
Monitor and expedite core returns to prevent delays in inventory replenishment.
Participate in monthly metrics review to measure growth and performance.
Problem solve complex issues to determine root cause and implement corrective actions to prevent re occurrence.
Provide AOG support outside of business hours as needed, including weekends.
Utilize the CORE (Customer Oriented Results and Excellence) operating system to identify opportunities for improvement in processes and procedures, and implement plan of action.
Understand and comply with ITC and import/export regulations.
Promote an ethics-based business culture, managing customer orders in compliance with laws and company policies.

We will provide the training, coaching, experience, and exposure you’ll need to build relationships and grow in your career.

Basic Qualifications:-

Bachelor’s degree and 5 years of relevant experience OR
Advance degree and 3 years of relevant experience OR
In the absence of a degree, 9 years of relevant experience is required
Possess excellent written and verbal communication skills
Possess strong organizational and time management skills
Requires strong analytical skills and attention to detail
Must be flexible and able to adapt to change; self-driven and motivated; able to prioritize and work independently with little direct supervision
Ability to manage multiple priorities, complex situations, and customer requirements on an ongoing basis
Strong work ethic
Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)

Travel Requirements: ~10%

Preferred Qualifications:-

SAP experience is a plus
The ideal candidate thrives in a fast-paced customer service environment.
3-5+ years experience in commercial aerospace in a customer service, Supply Chain, administration, program management, finance or engineering role

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

Collins Aerospace Diversity & Inclusion Statement:-

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


Nothing matters more to Collins Aerospace than our strong ethical and safety commitments.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other – propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.


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