Commercial Bank of Sharjah Jobs 2022 – Apply Online Contact Center Agent Vacancy in Sharjah, UAE

Rinku Kumar August 28, 2022 Sharjah, Bank Jobs Vacancy, Diploma Degree Job, Experience Jobs, Officer Job, Private Job Vacancies Leave a comment 37 Views

Commercial Bank of Sharjah Jobs 2022 – Contact Center Agent Job Vacancy in Sharjah, UAE. Your job search for latest vacancies in Commercial Bank of Sharjah ends here!. SeGroup Sharjah UAE. Get Employment News Alert for Upcoming Jobs in Sharjah. We are a trusted wearch Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in Streit bsite for careers in Commercial Bank of Sharjah!!

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Commercial Bank of Sharjah Jobs 2022 – Contact Center Agent Jobs Vacancy in Sharjah, UAE

Employment News for current Jobs Vacancies in Commercial Bank of Sharjah – Commercial Bank of Sharjah has released a new job notification 2022-2023 on their official website for Contact Center Agent job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to Commercial Bank of Sharjah employment notification. The work location for Contact Center Agent Vacancy would be Sharjah and an average Salary will be AED 5,000.00 – 10,000.00 Per Month.

 

Fact: The average salary for a Contact Center Agent in Sharjah, UAE is AED 5,000.00 – 10,000.00 Per Month

 

Please go through the below mentioned job description for this vacancy in Commercial Bank of Sharjah for Contact Center Agent  Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by Commercial Bank of Sharjah. Check out all the details here before applying online to this latest recruitment by Commercial Bank of Sharjah for freshers and experienced candidates from across the United Arab Emirates.

 

Commercial Bank of Sharjah Jobs Highlight

Hiring Organization Name :- Commercial Bank of Sharjah

Job Position Name :- Contact Center Agent

Job Location :- Sharjah, UAE

Job Type :- Full Time Jobs in Sharjah

Salary :- AED 5,000.00 – 10,000.00 Per Month

 

Commercial Bank of Sharjah: Job Description

Job Tittle:  Contact Center Agent

 

Job Description :- 

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people – your colleagues and our customers – and delivering service that really goes the extra mile.
Primary responsibilities include but are not limited to:
Provide & deliver a professional one-stop customer service for VIP and high net worth customers and create a positive impression of the bank in line with bank’s established Standard Operating Procedures and policies. The service will be primarily provided on a phone call. However, may also include e-mail, web chat or social media interactions with the banks’ customers. The senior call centre agent will be primarily responsible for handling Al Dana customers.
Providing superior customer service and answer all incoming calls with focus on ‘quality service’ while maintaining highest productivity. The Sr / Agent will also liaise with the customers via other channels of communication including but not limited to e-mails, web chats, social media etc.
Handling VIP and ultra-high net worth customers and providing outstanding service including exceptional approvals based on the delegation of authority where required
Recognize and convert sales opportunities while answering prospect customers’ inquiries and deepen existing customers’ relationships by Cross Selling and generating sales leads
Applying sound and accurate product knowledge while talking to customers
Follow up all activities and requests arising from customer interaction and deliver as promised
Take complete ownership to resolve customer requests and escalate calls immediately in case of any challenges in meeting the customer expectations
Complaints’ handling and problems’ resolution
Checking and updating customer’s data and information
Provide management with valid and regular customers’ feedback
Ensure efficient secrecy by applying the standard security measurements before providing any information to callers as specified by bank’s policy & procedures

 

⇒ Apply Online For Contact Center Agent Jobs in Commercial Bank of Sharjah

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