Cupola Teleservices Dubai Jobs 2022 – Apply Online Contact Center Trainer – Arabic Speaker Vacancy in Dubai, UAE

Cupola Teleservices Dubai Jobs 2022 – Contact Center Trainer – Arabic Speaker Job Vacancy in Dubai, UAE. Your job search for latest vacancies in Cupola Teleservices Dubai ends here!. Se Group Dubai UAE. Get Employment News Alert for Upcoming Jobs in Dubai. We are a trusted Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in Cupola Teleservices site for careers in Cupola Teleservices Dubai!!

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Cupola Teleservices Dubai Jobs 2022 – Contact Center Trainer – Arabic Speaker Jobs Vacancy in Dubai, UAE

Employment News for current Jobs Vacancies in Cupola Teleservices Dubai – Cupola Teleservices Dubai has released a new job notification 2022-2023 on their official website for Contact Center Trainer – Arabic Speaker job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to Cupola Teleservices Dubai employment notification. The work location for Contact Center Trainer – Arabic Speaker Vacancy would be Dubai and an average Salary will be AED 5,000.00 – 6,000.00 Per Month.

 

Fact: The average salary for a Contact Center Trainer – Arabic Speaker in Dubai, UAE is AED 5,000.00 – 6,000.00 Per Month

 

Please go through the below mentioned job description for this vacancy in Cupola Teleservices Dubai for Contact Center Trainer – Arabic Speaker  Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by Cupola Teleservices Dubai. Check out all the details here before applying online to this latest recruitment by Cupola Teleservices Dubai for freshers and experienced candidates from across the United Arab Emirates.

 

Cupola Teleservices Dubai Jobs Highlight Hiring Organization Name :- Cupola Teleservices Dubai Job Position Name :- Contact Center Trainer – Arabic Speaker Job Location :- Dubai, UAE Job Type :- Full Time Jobs in Dubai Salary :- AED 5,000.00 – 6,000.00 Per Month

 

Cupola Teleservices Dubai: Job Description

Job Tittle:  Contact Center Trainer – Arabic Speaker

 

Full Job Description :- 

Role- Contact Center Trainer – Arabic Speaker

Work Location – Dubai Outsource City

Reports to: Quality & Training Manager

Roles & Responsibilities:-

·A Contact Center Trainer maximizes contact center effectiveness by ensuring representatives and leaders have thorough knowledge of products, services, can effectively use their skills to provide a positive customer experience to CTS existing and potential customer base.

• Plans, conducts, coordinates and implements comprehensive training programs for staff in line with Dubai Model standards. Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance.

• Prepares representatives by conducting orientation to contact center processes; developing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing training.
• Determines training needs by observing touchpoints encounters; studying quality, technical, service and customer experience results reports; conferring with management.
• Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
• Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.

Cupola Academy: Bi-weekly soft skills training to new hires. Monthly evaluation to new hires at several company campaigns.
*

• Monthly external trainings (onsite) according to clients’ identified training needs.
• Quarterly trainings based on training needs analysis.
• Quarterly/Semester training to leadership teams according to clients’ and DTMC requirements.
• Engages in all sales and service-related tasks, including but not limited to process improvement, group and individual call observation, quality calibration and mentoring activities.
• Thorough understanding of competition within industry, and new market development and launches.
• Performs all other duties as required.

Job Type: Full-time

Salary: AED5,000.00 – AED6,000.00 per month

Education:

• Bachelor’s (Preferred)

Experience:

• Contact center: 3 years (Required)
• Training: 1 year (Required)

Language:

• Arabic/English (Required)

Expected Start Date: 20/08/2022