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ES Global Manpower Services LLc Ras al-Khaimah Jobs 2022 – Call Center Agent Job Vacancy in Ras al-Khaimah, UAE. Your job search for latest vacancies in ES Global Manpower Services LLc Ras al-Khaimah ends here!. Se Group Ras al-Khaimah UAE. Get Employment News Alert for Upcoming Jobs in Ras al-Khaimah. We are a trusted Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in ES Global Manpower Services LLc site for careers in ES Global Manpower Services LLc Ras al-Khaimah!!
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ES Global Manpower Services LLc Ras al-Khaimah Jobs 2022 – Call Center Agent Jobs Vacancy in Ras al-Khaimah, UAE
Employment News for current Jobs Vacancies in ES Global Manpower Services LLc Ras al-Khaimah – ES Global Manpower Services LLc Ras al-Khaimah has released a new job notification 2022-2023 on their official website for Call Center Agent job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to ES Global Manpower Services LLc Ras al-Khaimah employment notification. The work location for Call Center Agent Vacancy would be Ras al-Khaimah and an average Salary will be AED 5,000.00 – 10,000.00 Per Month.
Fact: The average salary for a Call Center Agent in Ras al-Khaimah, UAE is AED 5,000.00 – 10,000.00 per Month
Please go through the below mentioned job description for this vacancy in ES Global Manpower Services LLc Ras al-Khaimah for Call Center Agent Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by ES Global Manpower Services LLc Ras al-Khaimah. Check out all the details here before applying online to this latest recruitment by ES Global Manpower Services LLc Ras al-Khaimah for freshers and experienced candidates from across the United Arab Emirates.
ES Global Manpower Services LLc Ras al-Khaimah Jobs HighlightHiring Organization Name :- ES Global Manpower Services LLc Ras al-Khaimah Job Position Name :- Call Center Agent Job Location :- Ras al-Khaimah, UAE Job Type :- Full Time Jobs in Ras al-Khaimah Salary :- AED 5,000.00 – 10,000.00 Per Month |
ES Global Manpower Services LLc Ras al-Khaimah: Job Description
Job Tittle: Call Center Agent
Job Description :-
Timings:
Should be open to work in rotational shifts ( 8:00 am – 5:00 pm)/(9:00 am – 6:00 pm)/ (6:00 pm- 3:00 am ) Weekly One day Off on a rotational basis ( must not be the same day every week)
Indicative scope of work:
Interact with customers over the Phone / Chats to understand their banking needs. Provide personalized service by thoroughly and efficiently gathering customer information, assessing and fulfilling customer needs, and educating the customer where applicable. Provide excellent customer service to achieve customer loyalty.
Resolve problems over the telephone /Chat channel and when required appropriately escalate customer queries and complaints for resolution Convert sales opportunities in order to meet financial targets. Clarify and explain procedures and products over the telephone. Capture and report customer feedback towards continual product development.
Follow up all bank procedure and process with fully adherence to BCP steps rules and regulations. Cross Sell Credit Cards Balance transfers and credit card cheque over the phone. Cross Sell any of the assigned products or services assigned by the management.
Login to chats and provide services as chat agent as and when required Working on Digital Banking Customers requests and communications Cross sell different products or services for customers Handling Conventional and Islamic customer inquiries and assist them based on their preferred product / services. Report any fraudulent emails / calls /Chats or suspected incidents immediately to supervisor / other responsible departments
Qualification:
Should have a University degree Must have minimum 6 months, 1-year experience in call center Must be fluent and bilingual in (English and Arabic) or (English and Hindi) Location of work: RAKBANK Building, Ras Al Khaimah