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Four Seasons Abu Dhabi Jobs 2022 – Core/Reservations Supervisor Job Vacancy in Abu Dhabi, UAE. Your job search for latest vacancies in Four Seasons Abu Dhabi ends here!. Se Group Abu Dhabi UAE. Get Employment News Alert for Upcoming Jobs in Abu Dhabi. We are a trusted Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in Streit Group site for careers in Four Seasons Abu Dhabi!!
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Four Seasons Abu Dhabi Jobs 2022 – Core/Reservations Supervisor Jobs Vacancy in Abu Dhabi, UAE
Employment News for current Jobs Vacancies in Four Seasons Abu Dhabi – Four Seasons Abu Dhabi has released a new job notification 2022-2023 on their official website for Core/Reservations Supervisor job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to Four Seasons Abu Dhabi employment notification. The work location for Core/Reservations Supervisor Vacancy would be Abu Dhabi and an average Salary will be AED Monthly.
Fact: The average salary for a Core/Reservations Supervisor in Abu Dhabi, UAE is AED Monthly
Please go through the below mentioned job description for this vacancy in Four Seasons Abu Dhabi for Core/Reservations Supervisor Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by Four Seasons Abu Dhabi. Check out all the details here before applying online to this latest recruitment by Four Seasons Abu Dhabi for freshers and experienced candidates from across the United Arab Emirates.
Four Seasons Abu Dhabi Jobs HighlightHiring Organization Name :- Four Seasons Abu Dhabi Job Position Name :- Core/Reservations Supervisor Job Location :- Abu Dhabi, UAE Job Type :- Full-Time Jobs in Abu Dhabi Salary :- AED Monthly |
Four Seasons Abu Dhabi: Job Description
Job Tittle: Core/Reservations Supervisor
Job Description :-
This role reports to the Reservations/Core Manager and will be responsible for overseeing the daily operation of the Reservations and Core department; understanding and applying the principles of occupancy and rate to achieve maximum yield. Responsibilities will include focusing on quality assurance, call and email conversion, maintaining global standards and working closely with the Worldwide Reservations Office, actively driving sales for the hotel by maintaining business relationships, controlling room and rate availability, working with Sales in handling group bookings, and preparing and distributing occupancy and revenue forecasts.
Job Description :-
1. Assume responsibility for the execution of the Reservation Department standard and procedures.
2. Conduct standards testing including call observation.
3. Ensure calls and e-mails are answered in a timely manner, and in a professional and accurate way.
4. Schedule staff according to budget guidelines, while ensuring maximum service to guests.
5. Review/analyze call volume (ACD) reports including abandonment rate, and take action as appropriate.
6. Manage the reservations staff incentive program and compile/publish monthly results by agent.
7. Enforce the established room and rate availability guidelines in order to maximize occupancy and revenue.
8. Work with the Sales Department in handling group bookings, maintaining files, tracing cut off dates, following up on special instructions, etc.
9. Control all suite reservations in conjunction with the Reservations/Core Manager and ensure special handling of top corporate clients, VIPs, and return guests.
10. Monitor no show collection with Front Office and Accounting departments.
11. Monitor commission payment with the Accounting department.
12. Handle and maintain accurate records on pick-up, cancellations, no-shows, and sources of reservations.
13. Create and maintain individual rate codes for each negotiated account as established by the Sales Department.
14. Ensure all reservations staff are familiar with all guest rooms, selling techniques, hotel facilities, services, hours of operation, key personnel, special activities, functions in the hotel and to ensure proper follow-up on all special guest requests.
15. Conduct follow-up training sessions and provide timely feedback to reservations staff.
16. Handle guest complaints keeping senior management well informed of any problems and action taken.
17. Maintain favorable working relationships among employees to promote maximum morale, productivity and efficiency.