G-Forces Web Management Dubai Jobs 2022 – Apply Online Digital Account Manager job Vacancy in Dubai, UAE

Key Responsibilities :- 

Handling the day to day running of the assigned client accounts, maintaining the highest level of client satisfaction
Pro-actively engaging with senior client stakeholders to ensure they’re informed on the latest product releases, software updates and technology initiatives from across ATG
Develop excellent relationships both internally and externally that galvanise ongoing business opportunities
Contribute to the enhancement of the product pipeline and grow monthly revenue through driving product adoption and introducing additional products and services
Work closely with manufacturer and dealer management teams to achieve strategic and budgetary requirements
To be the first point of contact for client requests such as report requests, technical issue escalations and general requests for information
To liaise with the GForces Client Services team to ensure service delivery excellence and liaising with clients and internal GForces teams for quick and appropriate issue resolution
Providing status reports for clients where required by collating activity relating to outstanding projects and actions
Support regular, structured client review meetings to enhance communication, highlight ROI and ensure that the account is well managed whilst forging strong relationships
Accurate management of CRM records for all assigned clients including detailed notes on the relationship, contact points, contact reports, products and monthly opportunity and invoicing
Monitor and report on applicable market and competitor activities and provide relevant reporting and insight
Regularly and proactively review client solutions to identify areas of improvement and work with other departments to propose improvements and manage the delivery of accordingly
Essential Skills

An understanding of Software as a Service (SaaS) based products and the benefits of solution-based products
Excellent communication and client management skills
Ability to solve problems efficiently to meet targets and expectations
Strong analytical skills and the ability to interpret data constructively to improve the performance of the client’s digital strategy
Ability to drive the conception and development of innovative, engaging, on-brief digital ideas for clients
A minimum of five years’ experience in sales or account management
Experience of working in the automotive industry

Salary

DOE

Location

DUBAI, UAE

Department

Sales & Marketing

Position Reports To

Managing Director

Person Specification

At least five years of relevant experience in the automotive industry
Be based in the UAE or able to relocate immediately
Knowledge of automotive retail industry processes and challenges
Excellent management and problem-solving skills
Proficiency in MS Suite including Word, Excel and Outlook
Excellent time management skills and ability to multi-task and prioritise work
Excellent English communication skills
Strong organizational and planning skills in a fast-paced environment
A creative mind with an ability to suggest improvements

Behavioural & Personality Competencies:

Ability to work proactively and independently
Honest, dependable and committed to delivering customer excellence

Required Experience:

Experience of working in the automotive industry with an OEM, dealer or supplier
Proven track record of achieving target

How To Apply: G-Forces Web Management Jobs Application Submit Process

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