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Matrixx Software Dubai Jobs 2022 – Customer Success Manager Jobs Vacancy in Dubai, UAE
Employment News for current Jobs Vacancies in Matrixx Software Dubai – Matrixx Software Dubai has released a new job notification 2022-2023 on their official website for Customer Success Manager job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to Matrixx Software Dubai employment notification. The work location for Customer Success Manager Vacancy would be Dubai and an average Salary will be AED 6805.00 per month.
Fact: The average salary for a Customer Success Manager in Dubai, UAE is AED 6805.00 per month
Please go through the below mentioned job description for this vacancy in Matrixx Software Dubai for Customer Success Manager Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by Matrixx Software Dubai. Check out all the details here before applying online to this latest recruitment by Matrixx Software Dubai for freshers and experienced candidates from across the United Arab Emirates.
Matrixx Software Dubai Jobs HighlightHiring Organization Name :- Matrixx Software Dubai Job Position Name :- Customer Success Manager Job Type :- Customer Success Manager Jobs in Dubai Salary :- AED 6805.00 Per month |
Matrixx Software Dubai: Job Description
Job Tittle: Customer Success Manager
Apply For Address:-A-3013 Mazaya Centre, 160 Sheikh Zayed Collector Road, Box 54250 – Dubai – United Arab Emirates
Job Description :-
Customer Success Manager – UAE (Dubai preferred)
Who We Are:
We are the global leader in 5G monetization with a customer base of the world’s largest operator groups, regional carriers, and emerging digital service providers. Our industry-leading technology team delivers a network-grade converged charging system (CCS). Powered by our relentless commitment to product excellence and customer success, we make it possible for businesses to harness network assets and business agility to succeed at web scale.
We are seeking a Customer Success Manager whose key focus is customer adoption/utilization of MATRIXX products and solutions to drive customer defined strategic and operational business outcomes. Our ideal candidate for this role will have in-depth knowledge of the telco landscape and BSS/OSS platforms and a solid analytical aptitude, be a driver of action to prevent issues and mitigate the impact of issues and a strong background in customer advocacy with a focus on business value
delivery.
This role is based in Dubai (preferably) or Abu Dhabi.
What you will do:
Build relationships with customer executive sponsors, speaking on a frequent cadence to strengthen relationships while uncovering new opportunities
Act as a change agent for driving digital transformation and advancing innovation based on MATRIXX technology and services to meet our customers’ multi-year business objectives.
Develop a positive relationship with customer stakeholders and executive sponsors to drive product adoption and become a trusted advisor
Monitor key performance metrics like customer satisfaction, subscriber growth, renewal rate, upsell/cross-sell lead identification, reference-ability, adoption, and customer engagement
o Use key metrics to build a strategic plan to address decreases or negative changes in the metrics listed above
• Gain a deep understanding of typical business challenges faced by our customers to appropriately map features in their security environments• Be a customer advocate in influencing product roadmap and improvements
Enable and influence priorities for 5G enabled solution planning for commercial impact
Identify risks to renewals on an ongoing basis and collaborate with internal teams to resolve concerns
Work with the support team and across MATRIXX functions to proactively identify and address risks to meeting business and operational objectives. Focus is on how the functions are executing and operating as a whole within and for the customer.
Coach customers on how to establish and implement MATRIXX centered change management, governance, and center of excellence programs
Address and associate business benefits to align with emerging and evolving needs.
What you will bring:
10+ years working in pre-sales, solution delivery, account management, customer success, consulting or similar roles related to driving customer success and adoption
Strong consulting and project management skills, with validated results working as a reliable advisor to drive business value for customers
Experience working with customer solutions based on Cloud platforms (Amazon Web Services, Google Cloud Platform, Azure)
Domain expertise within the BSS and/or OSS space
• Highly data-driven with a dedication to following the process• Passionate about driving and tracking a consistent engagement process with customers
The ability to multi-task and work in a dynamic environment with constant change to address emerging risks and challenges
Flexibility for travel up to 50% of your time throughout the assigned region.
Professional business-level fluency in written and spoken English is required; Arabic is a plus.
Why MATRIXX?
An industry disruptor building tech that’s leading and shaping the telecommunications industry
Global customers who believe so strongly in us they have invested in our success
A cloud native architecture and patented real-time engine leading the way in the 5G revolution
Why MATRIXX?
An industry disruptor building tech that’s leading and shaping the telecommunications industry
Global customers who believe so strongly in us they have invested in our success
A cloud native architecture and patented real-time engine leading the way in the 5G revolution
Why You at MATRIXX?
A strongly collaborative culture – enjoy working in a politics-free environment
Active employee involvement in shaping our future
A global community – making a difference in 20+ countries……
A strongly collaborative culture – enjoy working in a politics-free environment
Active employee involvement in shaping our future
A global community – making a difference in 20+ countries……
MATRIXX Software UAE Jobs 2022 : Age
According To The Company’s Rules And Regulations, The Candidate Must Be At At Least 18 Years Old To Apply For MATRIXX Software Recruitment 2022 . The Candidate Must Confirm Their Age Information In The Official Notification, Which Is Provided At The Ended Of This Post.
How To Apply: MATRIXX Software Jobs Application Submit Process
Login Or Register To The Portal Official MATRIXX Software Job Portal.
Click Here To Go To The MATRIXX Software Job List Page.
Select The Profile You Want To Apply To.
Full The MATRIXX Software Hiring Application With All The Details.
Click The Submit Button. Be Careful: Before Clicking The Submit Button Be Sure To Verify All Information.
You Are Now Able To Print The Document To Use For Future Reference.
