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Meydan Hotels & Hospitality Jobs 2022 – Guest Service Executive (Telephone Operator) (Full Time) Job Vacancy in Dubai, UAE. Your job search for latest vacancies in Meydan Hotels & Hospitality ends here!. Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in Meydan Hotels & Hospitality UAE. Get Employment News Alert for Upcoming Jobs in Dubai. We are a trusted website for careers in Meydan Hotels & Hospitality!!
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Meydan Hotels & Hospitality Jobs 2022 – Guest Service Executive (Telephone Operator) (Full Time) Jobs Vacancy in Dubai, UAE
Employment News for current Jobs Vacancies in Meydan Hotels & Hospitality – Meydan Hotels & Hospitality has released a new job notification 2022-2023 on their official website for Guest Service Executive (Telephone Operator) (Full Time) job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to Meydan Hotels & Hospitality employment notification. The work location for Guest Service Executive (Telephone Operator) (Full Time) Vacancy would be Dubai and an average Salary will be AED Monthly.
Fact: The average salary for a Guest Service Executive (Telephone Operator) (Full Time) in Dubai, UAE is AED Monthly
Please go through the below mentioned job description for this vacancy in Meydan Hotels & Hospitality for Guest Service Executive (Telephone Operator) (Full Time) Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by Meydan Hotels & Hospitality. Check out all the details here before applying online to this latest recruitment by Meydan Hotels & Hospitality for freshers and experienced candidates from across the United Arab Emirates.
Meydan Hotels & Hospitality Jobs HighlightHiring Organization Name :- Meydan Hotels & Hospitality Job Position Name :- Guest Service Executive (Telephone Operator) (Full Time) Job Type :- Guest Service Executive (Telephone Operator) (Full Time) Jobs in Dubai Salary :- AED Monthly |
Meydan Hotels & Hospitality: Job Description
Job Tittle: Guest Service Executive (Telephone Operator) (Full Time)
Job Id :- JN1991
Vacancies : 01
Job Description :-
About Company :-
Meydan Hotels & Hospitality
Translated from Arabic, Meydan means ‘a meeting place’. Through its collection of luxury hotels & resorts, Meydan Hotels provides its guests and customers with a myriad of unique and iconic places to meet.
Whether it is a meeting of minds at a board meeting or a meeting of hearts at a wedding reception, Meydan Hotels has unrivaled venues that make its properties the place to meet.
Meydan Hotels not only personifies warm, authentic yet modern Arabian hospitality; it also represents luxury, elegance, space, style, action, and serenity.
With its home in Meydan City, a prestigious new business, sporting, and lifestyle destination in Dubai, Meydan Hotels is ideally situated at the epicenter of one of the world’s most exhilarating destinations. Its portfolio currently includes The Meydan Hotel and Bab Al Shams Desert Resort in Dubai.
Job Descriptions :-
Core Functions:
Manage 24-hour operational team to manage, track, and deliver all in-house and external guest requests, queries and complaints in the most professional way.
Answers all guest calls internally and externally in a pleasant, clear, slow, confident and in a personalized manner according to MHH Standards within three rings.
Listens to the guest’s request attentively and coordinate efficiently with departments concerned to ensure prompt delivery of services.
Responsibilities:
Understands the company’s objectives and standards, values and culture of the company applying them on the job daily.
Achieves the customers’ expectations and performance targets of the department.
Possesses a warm & friendly approach to other team members and a positive sharing of work loads, skills & knowledge.
Assists the guests in the business center with all secretarial services
Accepts and accurately records all requests received on the extension.
Records guest request in a timely manner through HotSOS, and on the guest request sheet.
Follows up to ensure request has been carried out and confirm that the guest’s needs have been satisfied.
Passes any comments from the guest regarding the services received to the Assistant FO Manager/ Team Leader or Duty Manager.
Handles general guest inquiries regarding the hotel and its facilities, daily events and functions taking place.
Ensures to be aware all the time of the hotel product knowledge, hotel facilities
Ensures that all guests messages are recorded as per hotel standards
Ensures that all in house guests wake up calls are recorded and completed on time and professional way as per MHH Standards
Updates the Daily Information Sheet with all relevant information (refer to individual SOP)
Messages calls are to be accepted only from the Switchboard.
Fills the copy of complaint forms for complaints received from guests in the complaint file.
Prints various reports from Opera and MS Outlook file the same and sent it to Manager in-charge on daily basis.