MILAHA Dubai Jobs 2022 – Apply Online Customer Service Representative Vacancy in Dubai, UAE

MILAHA Dubai Jobs 2022 – Customer Service Representative Job Vacancy in Dubai, UAE. Your job search for latest vacancies in MILAHA Dubai ends here!. Se Group Dubai UAE. Get Employment News Alert for Upcoming Jobs in Dubai. We are a trusted Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in MILAHA site for careers in MILAHA Dubai!!

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MILAHA Dubai Jobs 2022 – Customer Service Representative Jobs Vacancy in Dubai, UAE

Employment News for current Jobs Vacancies in MILAHA Dubai – MILAHA Dubai has released a new job notification 2022-2023 on their official website for Customer Service Representative job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to MILAHA Dubai employment notification. The work location for Customer Service Representative Vacancy would be Dubai and an average Salary will be AED 2500.00 – 4500.00 Per Month.

 

Fact: The average salary for a Customer Service Representative in Dubai, UAE is AED 2500.00 – 4500.00 Per Month

 

Please go through the below mentioned job description for this vacancy in MILAHA Dubai for Customer Service Representative  Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by MILAHA Dubai. Check out all the details here before applying online to this latest recruitment by MILAHA Dubai for freshers and experienced candidates from across the United Arab Emirates.

 

MILAHA Dubai Jobs Highlight Hiring Organization Name :- MILAHA Dubai Job Position Name :- Customer Service Representative Job Location :- Dubai, UAE Job Type :- Full Time Jobs in Dubai Salary :- AED 2500.00 – 4500.00 Per Month

 

MILAHA Dubai: Job Description

Job Tittle:  Customer Service Representative

 

Full Job Description :- 

Description Key Roles & Responsibilities

Customer Service

• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Communicate to the clients/customers regarding the cargo which have been shipped via land, air or sea freight
• Respond to all requests for quotations from internal parties within 24 hours from initial receipt with a daily tracking report
• Monitor daily shipments, handle any issues that may have occurred such as lost shipments, Ship on Board (SOB) status, Shipment status, Container loading and positioning, etc.
• Liaise with all overseas agents, major shipping lines and airlines in procuring the best rates as per the customer’s requirements
• Ensure a high level of customer satisfaction and maintain a closed contact with all customers Operations
• Upload incoming shipments details into Warehouse Management System (WMS)
• Provide to Assistant Manager weekly inbound and outbound volume reports by customer
• Participate in the operations activities in cooperation with other relevant departments to ensure proper coordination of orders
• Coordinate with the Warehouse Operations team to find solutions and resolve matters in relation to customer’s queries
• Maintain records of interactions/shipments with the customers in an orderly manner
• Obtain and evaluate all relevant information to handle product and service inquiries and follow up to ensure that appropriate actions were taken
• Refer unresolved customer grievances or special requests to designated departments for further investigation
• Assist A/R collections and support team members when needed Other
• Perform other job-related duties as assigned Qualifications Education & Professional
• Qualification:-
• Diploma in a relevant field
  Professional Experience:
• 2-3 years of experience in customer service role
• Previous experience in the logistics industry is a preferred
  Geographic Experience:
• Middle East/GCC Experience
  Computer Skills:
• Working knowledge of Office and web applications
• Experience in using modern WMS systems including barcoding, Master data, RF, etc..
  Language Skills:
  – Fluent in English – both written and spoken
• Other languages is a plus
  Market/Industry/Functional Knowledge:
• Strong knowledge of the GCC logistics market
• Strong knowledge of local and regional customs procedure and legislation
• Understand and be able to exploit customer opportunities within and outside of Qatar Job: Business Support Organization: Freight Logistics Commercial UAE Job Posting: Nov 2, 2021 Unposting Date: Nov 16, 2021