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Parker Hannifin Corporation Dubai Jobs 2022 – Customer Service Coordinator Job Vacancy in Dubai, UAE. Your job search for latest vacancies in Parker Hannifin Corporation Dubai ends here!. Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in Parker Hannifin Corporation Dubai UAE. Get Employment News Alert for Upcoming Jobs in Dubai. We are a trusted website for careers in Parker Hannifin Corporation Dubai!!
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Parker Hannifin Corporation Dubai Jobs 2022 – Customer Service Coordinator Jobs Vacancy in Dubai, UAE
Employment News for current Jobs Vacancies in Parker Hannifin Corporation Dubai – Parker Hannifin Corporation Dubai has released a new job notification 2022-2023 on their official website for Customer Service Coordinator job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to Parker Hannifin Corporation Dubai employment notification. The work location for Customer Service Coordinator Vacancy would be Dubai and an average Salary will be AED 44404.00 per month.
Fact: The average salary for a Customer Service Coordinator in Dubai, UAE is AED 44404.00 per month
Please go through the below mentioned job description for this vacancy in Parker Hannifin Corporation Dubai for Customer Service Coordinator Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by Parker Hannifin Corporation Dubai. Check out all the details here before applying online to this latest recruitment by Parker Hannifin Corporation Dubai for freshers and experienced candidates from across the United Arab Emirates.
Parker Hannifin Corporation Dubai Jobs HighlightHiring Organization Name :- Parker Hannifin Corporation Dubai Job Position Name :- Customer Service Coordinator Job Type :- Customer Service Coordinator Jobs in Dubai Salary :- AED 44404.00 Per month |
Parker Hannifin Corporation Dubai: Job Description
Job Tittle: Customer Service Coordinator
Apply For Address :- Jafza View 19 – Downtown Jabel Ali – Dubai – United Arab Emirates
Job Description :-
Position Summary:-
To support the local PME team for Customer-Service related escalations within the policies and procedures of the organization. To follow up customer orders, receive, process and reply to all types of customer requests – and questions – by phone, mail or similar, regarding parts and services sold by Parker Hannifin in Sales Company South-Middle East.
Responsibilities:-
• Receive and process customer inquiries • Answer the phone for customer support questions • Answer mails and tickets regarding customers’ orders/inquiries within given responsibility. • Follow up open orders and outstanding deliveries for customers within given responsibility. • Together with colleagues find and maintain best practice in customer support. • Engage in HPT team and use Lean tools to continue process improvements. • Receive and sort customer inquiries to answer in a timely manner. • Manage received EDI order and process them if necessary. • Follow up customer order lines in accordance with the service differentiation matrix to ensure timely delivery/ update to customer in case of delays. • Launch/trigger the LTR survey for each inquiry • Follow-up the main KPI related to the Customer: LISC goals, late backlog goals, PH Connect utilization and EDI rate and take potential actions on their customer under supervision of their Team Leader. • Develop communication with the colleagues within Customer Support to ensure high quality and efficiency in the Sales Order process. • Oversee maintenance of customer data for own customers to obtain high data quality. • Cooperate with Sales and Customer Support to contribute to best possible EDI solution for customer/Parker. • Cooperate with colleagues both in Customer Service in SC South and at Divisions to secure a good delivery performance from the suppliers. • Contribute in HPT teams for best possible Working processes in Customer Support.
Qualifications:-
• University Degree with at least 3 years experience in Customer Service Environment. • Strong leadership and management skills; strong cultural awareness. • Strong customer orientation • Excellent written, verbal, and interpersonal communication skills. Fluency in English. • Functional understanding of business processes. • Experienced in deploying and coaching formal problem-solving tools/ processes. • Strong organizational and planning skills. • Team orientation. • Computer skills (MS Office, CRM, JDE)