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Standard Chartered Dubai Jobs 2022 – Client Service Manager Jobs Vacancy in Dubai, UAE
Employment News for current Jobs Vacancies in Standard Chartered Dubai – Standard Chartered Dubai has released a new job notification 2022-2023 on their official website for Client Service Manager job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to Standard Chartered Dubai employment notification. The work location for Client Service Manager Vacancy would be Dubai and an average Salary will be AED 78901.00 Per Month.
Fact: The average salary for a Client Service Manager in Dubai, UAE is AED 78901.00 per Month
Please go through the below mentioned job description for this vacancy in Standard Chartered Dubai for Client Service Manager Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by Standard Chartered Dubai. Check out all the details here before applying online to this latest recruitment by Standard Chartered Dubai for freshers and experienced candidates from across the United Arab Emirates.
Standard Chartered Dubai Jobs HighlightHiring Organization Name :- Standard Chartered Dubai Job Position Name :- Client Service Manager Job Type :- Client Service Manager Jobs in Dubai Salary :- AED 78901.00 Per Month |
Standard Chartered Dubai: Job Description
Job Tittle: Client Service Manager
Job Description :-
Job : Retail Banking
Primary Location : Africa & Middle East-United Arab Emirates-Dubai
Schedule : Full-time
Employee Status : Permanent
Posting Date : 29/Jun/2022, 10:41:45 PM
Unposting Date : 14/Jul/2022, 5:59:00 PM
Role Responsibilities
Business
Provide professional, accurate and timely support to Relationship Managers
Handling of Relationship Manager’s Client calls and dealing with Clients in a professional manner
Produce high quality correspondence to clients and resolve client enquiries
Work with RMs to aid them in account opening and submitting documentation to the middle office
Assist with the preparation of Client Due Diligence (CDD) reviews. Preparing them to be submitted a minimum of 30 days prior to the due date and follow up of issues raised as required by RM.
Liaising with other SCB entities to open and manage accounts booked in other Bank Centres
Ownership of taking Client’s transactional requests, ensuring they are booked in the Bank’s system, with all necessary documents and checks completed
Timely completion of credit applications
Proactively respond to client and RM investigations by phone, fax or e-mail
To provide an accurate account of all client contact in the Bank’s systems’ Client Contact reports
Actively keep up to date with existing and new SCB Private Bank products and attend all in house Training
Provide assistance with booking Investment business trips
Processes
Adhere and be diligent to the Bank’s policies and procedures and the regulations as part of the Bank’s fight against money laundering and fraud
Risk Management
Promptly handle Client complaints, including resolution with service levels and accurate input onto the Complaints Database
Constantly challenge processes and procedures with a view to streamlining and simplifying, to reduce waste and improve service offered to internal and external clients
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead to achieve the outcomes set out in the Bank’s Conduct Principles
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association
Key Stakeholders
External clients
Relationship Managers
Client Service Officers
Compliance
Operations
Risk
CAR
Control and Supervision
Our Ideal Candidate
The candidate will have gained a degree from a reputable institution or some form of financial qualification.
Knowledge / Skills / Experience Required:
Private Banking experience, preferably in a Client Service role
Solid knowledge of banking practices and associated regulatory requirements
Strong verbal and written communication skills
Willingness to speak/correspond to clients on a daily basis
Works well within a team of RMs and Client Service Officers
Eagerness to help others within the Client Service team
Ability to work with support functions such as Compliance, Account Review (CAR), Control and Supervision and Operations and focus on working as one bank rather than individual units
About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers