The First Group Dubai Jobs 2022 – Apply Online Cluster Reservations Agent Vacancy in Dubai, UAE

The First Group Dubai Jobs 2022 – Cluster Reservations Agent Job Vacancy in Dubai, UAE. Your job search for latest vacancies in The First Group Dubai ends here!. Se Group Dubai UAE. Get Employment News Alert for Upcoming Jobs in Dubai. We are a trusted Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in The First Group site for careers in The First Group Dubai!!

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The First Group Dubai Jobs 2022 – Cluster Reservations Agent Jobs Vacancy in Dubai, UAE

Employment News for current Jobs Vacancies in The First Group Dubai – The First Group Dubai has released a new job notification 2022-2023 on their official website for Cluster Reservations Agent job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to The First Group Dubai employment notification. The work location for Cluster Reservations Agent Vacancy would be Dubai and an average Salary will be AED 5,000.00 – 10,000.00 Per Month.

Fact: The average salary for a Cluster Reservations Agent in Dubai, UAE is AED 5,000.00 – 10,000.00 Per Month

Please go through the below mentioned job description for this vacancy in The First Group Dubai for Cluster Reservations Agent  Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by The First Group Dubai. Check out all the details here before applying online to this latest recruitment by The First Group Dubai for freshers and experienced candidates from across the United Arab Emirates.

The First Group Dubai: Job Description

Job Tittle:  Cluster Reservations Agent

Job Description :- 

• Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores.
• Answer guest inquiries about hotel services, facilities and hours of operation.
• Enter reservations into the computer according to standard operating procedures.
• Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms and cross –sell other amenities and facilities when possible.
• Reconversion of cancelled reservations.
• Communicate and work closely with the Sales Department and Front Office.
• Maintain accurate files and reports.
• Handle all special reservations, to include V.I.P. reservations, packages and discounts.
• Ensure that all e-mail correspondence is answered in a professional manner within the response time frame.
• Post no-show revenue daily, if required at property.
• Communicate rates and availability to wholesalers.
• Ensure proper Billing Instructions are updated on each booking to avoid any rebate or refunds
• Ensure all guest requirements are properly noted on the booking and communicated with the departments involved.
• Complete tasks on the daily reservations checklist.
• Be fully aware of the Hotel’s promotions and offers.
• Assist with processing travel agent commissions as requested.

Desired Skill & Expertise:

• At least 2 years of experience working with the reservations department in a 4/5*property.
• English Proficiency both written and verbal.
• Proficiency in other languages is a plus.
• Degree/Diploma in Training and Development or Hotel Management.
• Working knowledge of Opera PMS and Microsoft Office is essential.