Vocera Communications Dubai Jobs 2022 – Apply Online Technical Support Engineer Vacancy in Dubai, UAE

Vocera Communications Dubai Jobs 2022 – Technical Support Engineer Job Vacancy in Dubai, UAE. Your job search for latest vacancies in Vocera Communications Dubai ends here!. Se Group Dubai UAE. Get Employment News Alert for Upcoming Jobs in Dubai. We are a trusted Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in Vocera Communications site for careers in Vocera Communications Dubai!!

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Vocera Communications Dubai Jobs 2022 – Technical Support Engineer Jobs Vacancy in Dubai, UAE

Employment News for current Jobs Vacancies in Vocera Communications Dubai – Vocera Communications Dubai has released a new job notification 2022-2023 on their official website for Technical Support Engineer job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to Vocera Communications Dubai employment notification. The work location for Technical Support Engineer Vacancy would be Dubai and an average Salary will be AED 6000.00 Per Month.


Fact: The average salary for a Technical Support Engineer in Dubai, UAE is AED 6000.00 Per Month


Please go through the below mentioned job description for this vacancy in Vocera Communications Dubai for Technical Support Engineer  Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by Vocera Communications Dubai. Check out all the details here before applying online to this latest recruitment by Vocera Communications Dubai for freshers and experienced candidates from across the United Arab Emirates.


Vocera Communications Dubai Jobs Highlight

Hiring Organization Name :- Vocera Communications Dubai

Job Position Name :- Technical Support Engineer

Job Location :- DubaiUAE

Job Type :- Full Time Jobs in Dubai

Salary :- AED 6000.00 Per Month


Vocera Communications Dubai: Job Description

Job Tittle:  Technical Support Engineer


Full Job Description :- 

  • Document and manage customers’ reported issues, delivering excellent customer service and managing customer expectations
  • Monitor and respond to customer inquiries, coordinate customer communication, assuring timely status updates and issue resolution
  • Collaborate within the company, escalating issues and engaging others to solve hard problems
  • Author knowledge-based articles for internal and external use
  • Review product documentation prior to new releases
  • Provide formal and informal training to customers and partners
  • Report product defects and enhancement requests
  • Identify and advocate product supportability requirements
  • BA in Computer Science or related field, or equivalent; MCSA or MCSE Certifications desirable
  • 5+ years’ experience in customer technical support working in a hosted application environment
  • MS Windows or Red Hat Enterprise Linux (RHEL) system administration knowledge
  • Demonstrated experience interfacing with Tomcat or Apache and web service troubleshooting
  • Proven experience working with Windows service and performance troubleshooting
  • Knowledge of tools such as Command line, power shell, performance monitor or other data gathering tools
  • Knowledge of system administration and support knowledge of Server Virtualization Hypervisors such as VMWare or Microsoft Hyper-V
  • Solid understanding of SSL/TLS certifications with a basic understanding of Public Key Infrastructure (PKI)
  • A basic understanding of authentication protocols such as LDAP and 802.1x
  • Knowledge of and prior utilization of Cloud Services such as Amazon Web Services or Microsoft Azure, Wireless (802.11 a/b/g/n) infrastructure systems a plus
  • Strong knowledge of VoIP and telephony systems, particularly Cisco Call Manager
  • Strong understanding of relational database systems and SQL scripting
  • Available for late shift or on call work as needed
  • Minimal travel within assigned region (less than 10%)
  • Proof of full COVID-19 vaccination required
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