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MPAC Sports Dubai Jobs 2022 – Customer Service Representative Job Vacancy in Dubai, UAE. Your job search for latest vacancies in MPAC Sports Dubai ends here!. Se Group Dubai UAE. Get Employment News Alert for Upcoming Jobs in Dubai. We are a trusted Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in MPAC Sports site for careers in MPAC Sports Dubai!!
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MPAC Sports Dubai Jobs 2022 – Customer Service Representative Jobs Vacancy in Dubai, UAE
Employment News for current Jobs Vacancies in MPAC Sports Dubai – MPAC Sports Dubai has released a new job notification 2022-2023 on their official website for Customer Service Representative job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to MPAC Sports Dubai employment notification. The work location for Customer Service Representative Vacancy would be Dubai and an average Salary will be AED 3258.00 Per Month.
Fact: The average salary for a Customer Service Representative in Dubai, UAE is AED 3258.00 Per Month
Please go through the below mentioned job description for this vacancy in MPAC Sports Dubai for Customer Service Representative Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by MPAC Sports Dubai. Check out all the details here before applying online to this latest recruitment by MPAC Sports Dubai for freshers and experienced candidates from across the United Arab Emirates.
MPAC Sports Dubai Jobs HighlightHiring Organization Name :- MPAC Sports Dubai Job Position Name :- Customer Service Representative Job Type :- Full Time Jobs in Dubai Salary :- AED 3258.00 Per Month |
MPAC Sports Dubai: Job Description
Job Tittle: Customer Service Representative
Full Job Description :-
STATUS: FULL TIME JOBPURPOSE:
Serves customers by providing product and service information; resolving product and service problems. Resolve customer complaints via phone, email, mail, or social media.Preferably Female Applicant.**Responsibilities and Duties
Job Descriptions
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.
Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions.
Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information
and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Effectively manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and
follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Completes operational requirements by scheduling and assigning administrative projects; expediting work results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Review of Sign-in Sheets and reporting missing information, follow up on not paid and ensuring no revenue leakage.
Managing Inventory of jerseys and reporting escalations and tracking the same.
Required Experience, Skills and Qualifications:-
Skills
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking, Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication, Multi-tasking Qualification
Bachelor’s Degree in any discipline Experience
Minimum 3 years of customer service and admin Typing : 35 w.p.m
Knowledge of Microsoft office, word, excel is a must
Ability to Multitask Language
English is a must
Arabic is an advantage Available to join immediately Job Types: Full-time, Permanent Job Types: Full-time, Permanent COVID-19 considerations:
Always wear your mask at all time inside the premises.Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience:
customer service: 1 year (Preferred)
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