UAE Jobs Vacancy Portal for New Job Vacancies across United Arab Emirates
SamTech Middle East Dubai Jobs Careers 2022 – Customer Support Agent Job Vacancy in Dubai, UAE. Your job search for latest vacancies in SamTech Middle East Dubai ends here!. Se Group Dubai UAE. Get Employment News Alert for Upcoming Jobs in Dubai. We are a trusted Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in SamTech Middle East site for careers in SamTech Middle East Dubai!!
We are a UAE jobs portal for job seekers in Dubai, Ajman, Ras Al Khaimah, Fujairah, Abu Dhabi, Sharjah, Umm Al Quwain, India, Arab countries, Middle Asia, etc. We bring latest Employment News for the candidates who are searching for fresh Jobs in Dubai, United Arab Emirate. There are published hundreds of new jobs in Dubai, UAE for private sectors and government sectors. Just stay connected with us to give a new shape to your career in Dubai location.
If you are looking for a job website to search new career vacancies in SamTech Middle East Dubai then you can apply online with the help of the information offered by uaejobsvacancy.com.
SamTech Middle East Dubai Jobs 2022 – Customer Support Agent Jobs Vacancy in Dubai, UAE
Employment News for current Jobs Vacancies in SamTech Middle East Dubai – SamTech Middle East Dubai has released a new job notification 2022-2023 on their official website for Customer Support Agent job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to SamTech Middle East Dubai employment notification. The work location for Customer Support Agent Vacancy would be Dubai and an average Salary will be AED 3,500.00 – 4,000.00 Per Month.
Fact: The average salary for a Customer Support Agent in Dubai, UAE is AED 3,500.00 – 4,000.00 Per Month
Please go through the below mentioned job description for this vacancy in SamTech Middle East Dubai for Customer Support Agent Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by SamTech Middle East Dubai. Check out all the details here before applying online to this latest recruitment by SamTech Middle East Dubai for freshers and experienced candidates from across the United Arab Emirates.
SamTech Middle East Dubai Jobs HighlightHiring Organization Name :- SamTech Middle East Dubai Job Position Name :- Customer Support Agent Job Type :- Full Time Jobs in Dubai Salary :- AED 3,500.00 – 4,000.00 Per Month |
SamTech Middle East Dubai: Job Description
Job Tittle: Customer Support Agent
Full Job Description :-
Customer support Agent is responsible for clients I after sales technical support. He is responsible to ensure the proper functioning of all vehicles’ tracking systems by keeping continuous contact with the customers.Major Responsibilities:
- Checking and ensuring the units proper functionality on daily basis.
- Reporting to the customers if any faulty unit is found.
- Coordinating with the customers about the vehicles’ availability.
- Liaising between the customer vehicles’ availability and the technicians’ schedules.
- Arranging the schedules for the units Maintenance / Removals / Installations / Transfer.
- Charging the customers for any chargeable activity by referring to the contract.
- Managing the units’ assignment / deactivation on the system.
- Ensuring the unit is reporting properly in case any new installation or unit transfer.
- Reporting to the customer the work done report immediately after any activity done by the technician.
- Troubleshoot the software issues reported by the customers.
- Reporting to the software developers any related issues that cannot be solved by the customer support agent.
- Configuring the units based on the installation requirements.
- Troubleshoot the units in case any related issue.
- Testing any new or existing hardware to meet a specific requirement.
- Assisting the customers through the phone / Email / Face to face to clear any query.
- Performing the training sessions to the existing or the new customers.
- Reporting to the accounts team the chargeable activities done by the technicians.
- Regularly visiting the customers to build and maintain a strong relationship.
- Preparing a daily / weekly / Monthly report based on the work requirements and the tasks assignment.
- Any other work-related task that may arise as per the HoD instructions.
- Excellent communication skills both verbal & written.
- Should have excellent interpersonal skills and ability to organize day to day operational activities.
- Demonstrated proficiency with Microsoft Windows and Microsoft Office.
- Ability to manage installation Schedules and Technicians teams.
- Able to learn new technologies quickly. Demonstrated willingness to keep technical skills and knowledge up to date.
- Excellent organizational skills and ability to adapt easily.
- Ability to prioritize and work around deadlines.
- Ability to remain professional, confident and patient at all times.
- Must be a team player, able to work effectively and contribute value with limited direction.
- Strong dedication to customer service.
Minimum Educational Qualification: Bachelor’s degree in Electronics Engineering.
Minimum Experience: 03 – 05 Years in UAE in Fleet Management System.
|
Note :- Beware of Fraud Agents! Do not Pay Money to get a Job
www.uaejobsvacancy.com will Not be Responsible for any Payment Made to a Third-party |