Taj Hotel and Resorts Dubai Jobs 2022 – Apply Online Telephone Operator Vacancy in Dubai, UAE

Taj Hotel and Resorts Dubai Jobs 2022 – Telephone Operator Job Vacancy in Dubai, UAE. Your job search for latest vacancies in Taj Hotel and Resorts Dubai ends here!. Se Group Dubai UAE. Get Employment News Alert for Upcoming Jobs in Dubai. We are a trusted Search Private, Semi Govt, and Government Jobs in UAE. Find here New careers vacancy in Taj Hotel and Resorts site for careers in Taj Hotel and Resorts Dubai!!

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Taj Hotel and Resorts Dubai Jobs 2022 – Telephone Operator Jobs Vacancy in Dubai, UAE

Employment News for current Jobs Vacancies in Taj Hotel and Resorts Dubai – Taj Hotel and Resorts Dubai has released a new job notification 2022-2023 on their official website for Telephone Operator job post. The eligible and Interested Candidates who meet the required educational qualifications as well as work experience needs may apply online to Taj Hotel and Resorts Dubai employment notification. The work location for Telephone Operator Vacancy would be Dubai and an average Salary will be AED Monthly.

 

Fact: The average salary for a Telephone Operator in Dubai, UAE is AED Monthly

 

Please go through the below mentioned job description for this vacancy in Taj Hotel and Resorts Dubai for Telephone Operator  Position. Find out brief details, such as Job ID, Work Location/Address, Educational qualifications required, min/max age limit, Monthly/annual Salary and perks and employment benefits offered by Taj Hotel and Resorts Dubai. Check out all the details here before applying online to this latest recruitment by Taj Hotel and Resorts Dubai for freshers and experienced candidates from across the United Arab Emirates.

 

Taj Hotel and Resorts Dubai Jobs Highlight

Hiring Organization Name :- Taj Hotel and Resorts Dubai

Job Position Name :- Telephone Operator

Job Location :- DubaiUAE

Job Type :- Hotel Jobs in Dubai

Salary :- AED Monthly

 

Taj Hotel and Resorts Dubai: Job Description

Job Tittle:  Telephone Operator

 

Job Description :- 

Step into the world of Taj and join us in our endeavor to create magical experiences as we introduce the world to the art of Indian hospitality. Tajness is the soul of our culture and guides all our interactions. It is an implicit trust in our people to forge invaluable relationships by creating an emotional connect with our various stakeholders. Tajness is the way we do what we do. We bring to you a unique combination of authentic tradition and innovation, a culture we invite you to grow with.

Explore opportunities that align with your current skillset and become a part of our diverse community of “Exoticans” dedicated to delivering quality experiences. Grow with Taj at a wide array of locations across various geographies, offering opportunities that allows our associates to choose their preferred career path with focused mentoring and training, enriching both professional and personal development.

Be part of a family that strives to touch the hearts of our guests through carefully nurtured values. TrustAwareness and Joy is something we live-by everyday.

About Taj Exotica Resort and Spa, The Palm, Dubai

Part of Indian Hotels Company Limited (IHCL) established in 1903, Taj Hotels have been a pioneer in bringing legendary Indian hospitality to the world.

Continuing this legacy in providing guests with the highest levels of personalized, intuitive service and careful attention to detail, IHCL will be introducing its newest addition – Taj Exotica Resort & Spa, The Palm Dubai. Situated on the East Crescent of the Palm and connected to a private beach, the hotel will feature 258 rooms, 67 suites, six F&B venues, a kids’ club, sprawling banquet & meeting spaces and Taj’s signature Jiva Spa. Keeping sustainability and the incomparable Tajness at the core of its offering, the hotel is poised to create exotic experiences for all its guests. Scheduled to open doors in the next few months, we welcome candidates to be part of our Pre-opening Team. Please click on your preferred department below to apply.

Job Responsibilities
  • To abide by the mission statement of the hotel, and of the department.
  • To ensure smooth and efficient operation of the telephone exchange.
  • To keep the work area neat and tidy
  • To be polite, courteous, alert and helpful at all times.
  • To answer a call within three rings.
  • To attend all incoming/outgoing calls withaccuracy and courtesy.
  • To observe instructions if any, from a guest before connecting the call.
  • To ensure that calls are properly connected.
  • To be polite and patient while talking to a guest.
  • To know extensions of all staff and executives along with their designations.
  • To know names of all restaurants, their timings and types of cuisines served.
  • To have knowledge about the workings of different department and their locations.
  • To read the instructions book, Banquet function list, Chambers function list daily.
  • To know names and location for the hotels in The Taj Group along with the names of the respective General Managers.
  • To keep a track of Guest locators on Fidelio.( Instructions slips).
  • To have knowledge of operation of console, Opera, Guest Administration Console.
  • To have knowledge of accessing the Voice Mail System from the guest rooms and extensions.
  • To follow procedures for handling emergencies – Fire/Bomb scare/ Guest or staff stuck in lifts.
  • To know the telephone numbers and procedure for contacting doctor/ambulance in emergencies.
  • Constantly update telephone numbers, other information on Fidelio.
  • To note any new information/changes in the instruction books for knowledge for other colleagues.
  • To keep abreast the changes regarding numbers/other facilities e.g., areas codes, country codes, world time, charges etc.
  • To know the procedures for wake up calls, feeding wake up calls on the console, making a note of FITs/Crew/Group in the Main wake call sheet.
  • To keep a track of wake calls on the printer and giving reminder calls.
  • To know the procedure for dealing with wake calls that are not answered by the guests
  • To learn the procedures for making trunk calls.
  • To write down the name of the person booking the call, their extension, the place they want the call to be placed, the duration for the time they speak and the charges in the project trunk call book.
  • To handle bookings of AT&T calls
  • To observe telephone manners and proper grooming at work as per company guidelines.
  • Adherence to the guidelines mentioned in the TPAM and TCOC and thorough adherence to the IT etiquettes is to be followed.
  • To always adhere to personal grooming as per the standards laid down by the hotel and maintain high standards of grooming.
  • To perform any duties/responsibilities as may be assigned from time to time by persons placed in authority over you.

 

 

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